Solution Architect

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Solution Architect based in Switzerland.

• Partner with Sales during presales activities by validating technical feasibility, supporting RFP responses, delivering technical presentations, and positioning platform capabilities with enterprise customers.
• Lead customer discovery workshops to understand business requirements, technical constraints, integration touchpoints, and compliance considerations, translating them into high-level solution architectures.
• Build trusted relationships with enterprise stakeholders by clearly communicating the value, feasibility, scalability, and compliance of proposed technical solutions.
• Design and document detailed enterprise integration architectures, including data flows, REST APIs, SSO, internal connectors, CRM integrations, and iPaaS-based solutions.
• Work alongside Program Managers to scope and deliver innovative, data-centric integration solutions for enterprise customers.
• Collaborate closely with Product and Engineering teams to bring integration capabilities and features through to completion.
• Ensure solutions meet both technical and business requirements by coordinating with customers, partners, Program Managers, IT teams, business stakeholders, and compliance teams.
• Serve as an escalation point for complex integration issues, working with Engineering to resolve technical problems within agreed SLAs.
• Capture lessons learned from customer projects and provide structured feedback to Product teams to support roadmap prioritization and product improvements.
• Develop and maintain technical documentation, solution templates, integration standards, testing guidelines, and deployment best practices.
• Over time, independently own enterprise integration projects from initial scoping through Integration Acceptance Testing and provide first-line API support to customers.
• Build architecture evolution plans for enterprise customers as their integration landscapes expand and become more sophisticated.

• Experience as a Solution Architect, Presales Engineer, Integration Consultant, or in a comparable technical customer-facing role, preferably within SaaS and commercial or marketing applications.
• Strong hands-on integration experience with REST APIs, JSON, SSO, ETL, and iPaaS technologies such as MuleSoft or Workato.
• Experience working with CRM, marketing automation, or other enterprise business applications.
• Salesforce and/or Veeva integration experience, particularly within life sciences or pharmaceutical environments, is a strong advantage.
• Familiarity with technologies such as Salesforce REST APIs, Apex, and SOQL is a plus.
• Understanding of life sciences or pharmaceutical compliance requirements, including data privacy, consent management, audit trails, and field-force restrictions, is advantageous.
• Strong ability to translate complex enterprise requirements and compliance constraints into scalable technical architectures and practical integration solutions.
• Customer-oriented and commercially aware mindset, with the ability to connect technical recommendations to measurable business outcomes.
• Proven experience presenting, pitching, and negotiating technical solutions with enterprise stakeholders.
• Ability to explain complex technical concepts clearly to senior decision-makers, C-level stakeholders, enterprise architects, and non-technical audiences.
• Experience facilitating customer workshops to uncover business objectives, technical requirements, integration challenges, and potential solutions.
• Ability to tailor technical demonstrations, prototypes, and presentations to different customer personas.
• Strong collaboration skills and the ability to work effectively across Sales, Program Management, Product, Engineering, and customer teams.
• Fluent written and spoken English; additional languages are an advantage.

• Remote-first position within Europe, offering flexibility in where you work.
• Opportunity to work on enterprise-scale SaaS integrations with global life sciences organizations.
• High-impact role combining presales, solution architecture, integration delivery, and strategic customer engagement.
• Direct exposure to enterprise architects, C-level stakeholders, IT teams, business leaders, and compliance professionals.
• Strong opportunities to expand expertise across APIs, SSO, CRM integrations, iPaaS, data architecture, and life sciences technology.
• Opportunity to influence product development through direct feedback from enterprise integration projects.
• Collaborative international environment spanning Sales, Product, Engineering, Program Management, and customer teams.
• Career growth through increasing ownership of complex enterprise integrations and architecture strategy.
• Inclusive workplace committed to equal opportunities regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.