О компании
Neon is a global payments and e-commerce platform designed to help game publishers earn more money and independence from app stores. We believe commerce should be open and transparent: clear decisions, actionable insights, and aligned incentives.
Обязанности
- Own dispute intake, evidence compilation, and resolution across all active payment processors and markets.
- Execute fraud investigations and transaction reviews in partnership with the Risk, Fraud & Compliance Product Leader.
- Track authorization rates, payment success rates, decline codes, and fraud losses across processors and markets.
- Serve as the operational point of contact for payment-related customer requests escalated by Customer Success.
Требования
- 5+ years in payments operations, fraud ops, or fintech risk.
- Comfortable operating across multiple payment processors simultaneously.
- Strong analytical capability.
Условия
- Opportunity to shape and scale Neon’s product and culture.