Account Manager

About the company

• Navan (formerly TripActions) provides a platform for managing travel and expense (T&E) programs.

Responsibilities

• Manage all post-sales activity for Commercial customers through relationship-building, product knowledge, planning, and execution.
• Develop trusted advisor relationships with clients from program administrators up to C-suite.
• Drive usage of the Navan platform so clients manage 100% of their T&E programs through Navan.
• Meet or exceed revenue goals.
• Identify and execute opportunities for account expansion across departments, teams, geographies, products, and use cases.
• Broaden relationships within accounts to ensure multiple champions across teams and levels.
• Collaborate cross-functionally to uncover and deliver against client needs.
• Deeply understand Navan's product offerings and competitive positioning.
• Travel to customer sites as appropriate.
• Onboard new clients and ensure they unlock maximum value throughout their lifecycle.
• Own client renewals and upsells/cross-sells of adjacent products.

Requirements

• 2+ years of experience in Account Management, Sales, or related customer-facing position within a rapidly growing SaaS company.
• Demonstrable track record of high performance and success.
• Strong communication and presentation skills.
• Ability to think strategically, problem solve, and prioritize in a fast-paced environment.
• Data-driven mindset with attention to detail.
• High energy, initiative, high EQ, coachable.
• Bachelor's degree preferred or similar work experience.

Conditions

• Pay range $105,000 - $140,000 USD (base salary plus target incentive compensation for OTE roles).
• AI-assisted resume evaluation (Metaview) with human oversight; candidates may request human-only review.