About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Director, Digital Delivery based in United States.
Responsibilities
- Lead the enterprise Digital Delivery Hub, defining its strategy, priorities, resources, services, operating model, and performance expectations
- Lead enterprise-wide digital delivery transformation by translating strategic priorities and evolving client needs into scalable capabilities
- Own and prioritize the enterprise digital capability roadmap and backlog
- Partner with business, technology, operations, sales, and functional leaders to identify shared needs
- Oversee the development and continuous improvement of reusable digital delivery capabilities
- Establish an enterprise service model that provides technical guidance, quality enablement, deployment support, specialist resources, capacity planning, and surge support
- Create governance and performance-management frameworks covering decision rights, prioritization, KPIs, resource allocation, risk and dependency management, executive reporting, and escalation processes
- Champion the responsible use of AI, automation, data, digital platforms, and emerging technologies
- Lead change management, communications, training, and enablement initiatives
- Establish meaningful measures of digital performance and value
Requirements
- Bachelor's degree in Information Technology, Computer Science, Engineering, Architecture, Business Administration, Digital Transformation, or a related field
- At least 10 years of progressive experience in enterprise digital delivery, digital transformation, technology strategy, product or platform management, engineering technology, operations, consulting, or a related discipline
- Demonstrated success leading an enterprise digital delivery, technology, product, platform, shared-services, or center-of-excellence function
- Proven track record leading complex, enterprise-wide transformation initiatives
- Experience developing and prioritizing digital capability, technology, or product roadmaps
- Experience establishing governance and service-delivery models for complex portfolios
- Strong knowledge of modern technology, data, automation, AI, enterprise platforms, cybersecurity, and digital operating models
- Proven leadership-through-influence skills
- Strong change leadership
- Exceptional executive communication skills
- Master's degree preferred