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OfficeSan Francisco, CA

Agent Reliability Engineer

L
LangChain
Зарплата
$12,500–$15,800
Формат
Office
О роли

Описание вакансии

About the company
  • LangChain builds the foundation for agent engineering, helping developers move from prototypes to production-ready AI agents.
  • $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures.
  • Platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, Sandboxes), open source frameworks (LangChain, LangGraph, Deep Agents), and LangSmith Engine.
  • 100M+ monthly open source downloads, 6,000+ active LangSmith customers.
About the team

GTM Engineering builds the AI agents, systems, and automation that power how go-to-market teams work, spanning Identify, Build, Enable, and Evangelize.

Responsibilities
  • Monitor production health across every graph, catching errors, slow runs, expensive runs, and silent failures.
  • Triage incoming issues from Slack, tickets, and rep reports, fixing small things directly and routing the rest.
  • Run the weekly eval suite, investigate failures, and turn production bugs into permanent regression tests.
  • Track cost and latency by model, graph, use case, and role, and recommend changes to model choice, reasoning effort, and caching.
  • Track usage and adoption per rep and per feature, and own the weekly health report.
  • Build business metrics showing the agent's value, from reply rates and meetings booked to hours reclaimed and ROI.
  • Build monitoring and alerting on LangSmith, and write the "how we run our own agent" story for customers.
Requirements
  • Strong production Python and SQL, comfortable working in traces, logs, and warehouse tables.
  • Real experience running LLM applications, including tracing, evals, and prompt and cache mechanics.
  • SRE or production operations instincts: percentiles, SLOs, separating noise from real pattern.
  • Healthy skepticism about metrics.
  • Clear writing, and interest in publishing what you learn.
  • High agency.
  • Nice to haves: LangGraph or LangSmith experience, experience building an eval suite from scratch, BigQuery or dbt, prior DevRel-adjacent writing, empathy for sales and go-to-market users.
Conditions
  • Salary: $150,000 - $190,000.
  • Compensation includes base salary, variable compensation, meaningful equity, benefits, and perks.
  • Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US.
Стек и навыки

С чем работаем